To Provide the Gold Standard of Patient Service
Accountability to Patient Safety, Confidentiality and Privacy Practices
Preserving Patient Rights and homecare rights
Reduce Patient and Family Uncertainty by providing exclusive, discreet and dignified care
Attention to Detail
Attention to Privacy and Confidentiality
Providing Genuine and Compassionate Care
Attention to Consistency of Service
Our staff members are training in proper etiquette and are sensitive to cultural differences, races, religions, customs, ethnicities and personal preferences
We firmly dedicate our vision and operations to the patient and family experience as well as polishing world class caregivers. Private Clinical and Non Clinical care is a careful bespoke crafting of care providers that match well with our patients and families needs and wants.
VIPrivate Care promises to deliver a premium standard of service for clinical care and non-clinical home staffing that vastly surpasses the “common standard.”
We promise you that your carefully vetted, uniquely skilled and experienced caregiver or team will deliver to you exclusive, dignified and discreet service that will reduce or eliminate all uncertainty.
To craft personalized medical home care and non-medical services for clients and their families by delivering exceptional etiquette, sensitivity, and warmth with attention to the finest details.
VIPrivate Care is a Dignitary Patient Focused series of agencies and franchises with its flagship location in New York City.
We customize and tailor a Bespoke Medical and Non Medical Experience for patients and families to insure satisfaction.
VIPrivate Care is simply an extension of life itself. It was created as conduit to providing human connection in the forms of compassion, clinical care and service excellence to people.
I (Terence Kerrigan) and my partner (Tiffany Italiano) began our professional careers around providing the highest level of service to our clients and patients. To us, our vocations of advisory, coaching, consulting, nurse management and critical care nursing never truly felt like work because they were authentically an extension of who we are as people; business operators, visionaries, spouses and parents.
Our dedication to customers and patients combined with the lessons learned in our amateur and professional sports careers have uniquely blended these experiences, lessons and skills into what we call VIPrivate Care.
We have proven by concept that VIPrivate Care has been able to find Diamonds in the caregiver industry of Home Care. We carefully selected personnel by finding and matching the beliefs and values we shared with our original core personnel of Registered Nurses, Licensed Practical Nurses, Certified Nursing Assistants, Home Health Aides and Physical Therapists.
Beliefs and Values are the two operative words we that drive this brand. We’ve been fortunate to learn by voluntary training and education that the human condition is complex and careful attention must be paid to understanding what governs beliefs, values, habits and behaviors.
Our training system teaches how to address one’s own beliefs, values, habits and behaviors, etiquette, culture, a customer service model, metaphors, applicable famous quotes and real case histories to help personnel shine and polish the diamonds they are.
Each of our corporate personnel, franchisees and staff of caregivers are qualified and possess the core strengths we know are needed in this business.
We are a team dedicated to the patient and family experience.
We aim to leave a lasting impression of decency, dignity, compassion, sensitvity, attentiveness and genuine humane care that will be appreciated. We only seek aligning our service and intent with the patient and family’s beliefs, values and expectations.
We believe as fiduciaries, a reasonable outcomes to expect are patient wellbeing is preserved and uncertainty is reduced by consistently exemplifying the Values of
The company management is committed to providing the necessary resources and to defining acceptable practices to ensure compliance with federal, local and state franchise laws. Management’s policy is to ensure the information in quality documentation is communicated to, implemented and understood by its entire staff and the Franchisee’s.
The operation, state licensure compliance manuals and franchisee handbooks all outline the policies and references the procedures to ensure the Franchisee understands how to operate, or who to contact to meet its obligations.
The objectives of the company are to produce fully autonomous and capable Franchisees to achieve their desired potential and to add to, support and improve the brand objective and mission.
Secret Shopper and internal auditing policies will ensure quality is maintained, growth is available, service and technology will be discussed for potential improvement.
The goal of the company is to become the only leading brand in Private Pay Dignitary Home Care and Concierge Nursing in the USA, Canada and Globally.